How long does my order take to ship?

Processing Time: We process all orders within 1-3 business days. Shipping time is 9-14 days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. We use Special Line and International Express courier services for most deliveries. Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties, and Taxes: Emerge Within is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Damages: Emerge Within is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Do you offer international shipping? 

We currently ship outside Emerge Within. However, we are not responsible for any additional shipping costs, customs fees, or taxes you may incur.

What is your return policy? 

Emerge Within Return & Refund Policy

At Emerge Within, everything you buy is made to order. This means that when you place an order, we print and produce that item just for you. Because of this personalized process, we operate differently than standard retail stores.

Please review our policy below before making a purchase.

Damaged, Defective, or Wrong Items

If your item arrives damaged, misprinted, or defective, or if you receive the wrong product, we will make it right!

• Our Policy: We will issue a free replacement or a full refund.Our Policy: We will issue a free replacement or a full refund.

• Time Limit: You must report the issue within 30 days of delivery.

• How to Claim: Email emergewithin@gmail.com with your order number and clear photos showing the defect or damage.

• Note: Please do not mail the damaged item back to us or return it to sender.

Change of Mind and Sizing Exchanges

Because every item is custom-printed, we cannot accept returns, refunds, or exchanges if you change your mind, ordered the wrong size, or provided an incorrect address.

• Please carefully review the sizing charts provided on each product page before ordering.

• Double-check your shipping address at checkout. Once an order is sent to production, the address cannot be changed.

If your package tracking stops updating or is marked as delivered but you haven't received it, please contact us at emergewithin@gmail.com within 30 days of the estimated delivery date. We will investigate the carrier tracking and offer a replacement if the package is confirmed lost.